Post Office® Travel Insurance

Post Office® Travel Insurance is underwritten by AXA Insurance UK Plc

A choice of Basic, Classic and Premium cover with Annual Multi-Trip and SingleTrip policies.

Voted best UK Travel Insurance provider* 8 years in a row – by you

With our travel insurance you can get:

  • UK, European and worldwide cover1
  • Optional extras including hazardous sports, excess waiver and increased cover for your possessions.
  • Great value family cover – dependent children under 18 are covered for free with Annual Multi-Trip travel insurance
  • 10% discount on an Annual Multi-Trip policy when you buy online

As standard with Single Trip travel insurance you get:

  • cover for trips from 1 day up to 90 days
  • cover for more than 80 activities, from fishing and swimming to pony trekking, banana boat rides and zorbing at least £5 million of medical cover when abroad**
  • cancellation cover, beginning the moment you purchase your policy
  • Validated claims will be settled within five working days subject to receipt of all the required supporting information

As standard with Multi-trip travel insurance you receive:

  • cover for as many trips as you want to take in a year – up to 31 days at a time
  • cover for more than 80 activities, from fishing and swimming to pony trekking, banana boat rides and zorbing up to £10m medical cover when abroad on Classic and Premium policies (up to £5m on Basic policies)
  • free cover for dependent children under 18
  • Quick claims: validated claims will be settled within five working days.

*The UK public voted us ‘Best Travel Insurance Provider’ via between 2006-20131For Annual Multi-Trip policies, cover for the UK will be applicable only where a minimum of two nights’payable accommodation has been pre-booked for your trip.

Policy terms, conditions, excesses, exclusions and limitations apply. If you’re buying annual multi-triptravel insurance for your family, named dependant children under 18 are covered for free as long asthey are travelling with a parent, grandparent, uncle, aunt or legal guardian who has travel insurancefrom the Post Office®. Non-dependant children will receive a 50% discount. Non-dependants arechildren under 18, who are not travelling with a parent, grandparent, uncle, aunt or legal guardian whois covered on this policy - for example a sibling under the age of 18 years or your child’s friend. Theywill receive a 50% discount off the standard individual rate.

**Up to £5 million medical cover is only available for trips abroad. Policies are subject to terms,conditions, restrictions, limitations and exclusions. Medical cover is limited to £10,000 in the U.K.

Contact Details

Buy Post Office travel insurance online or contact agents on 0800 294 2292 8am - 6pm Monday to Friday. Closed weekends and bank holidays.

Policy Types

Post Office® Travel Insurance

Policy Benefits


Visit Post Office® Travel Insurance for a quote.

General Enquiries Tel:0800 294 2292
24 hour Medical Assistance+44 23 8064 4633
Claims0845 602 5279

Leave your review

1 2 3 4 5
Please enter the validation code shown   

Your email address is required so we can verify that the comment is genuine. It will not be posted anywhere on the site, will be stored confidentially by us and never given out to any third party.

Due to a bereavement before my hols I cancelled the trip. I sent every detail to the PO insurance brokers AGEAS without reserve they received detailed personal info as they requested from the GP and relatives and circumstances for the cancellations. However I received a call from AGEAS to say that due to our circumstances the (death) insurance is nul and void, how can this be. We cannot predict personal circumstances every time we go away. The smug phone call from the claims rep of AGEAS was quite positive that it was our oversight and that the relatives illness should have been declared first. If thats the case almost all travellers would be un-insured.
Dissapointed with this half handed attitude, no recourse available accept to persue this through a specialist claim service.
Posted by Rob.Harle on the 27th June 20121 stars
3 years ago I had my bag and all of my stuff stolen in Ibiza...
I'm still waiting for Fortis to give me some money :-/
Posted by Jen on the 18th August 20111 stars
My brother paid £10 for one trip. He ended up in hospital for weeks. He had his spleen removed after a bump on an inflatable! The Post Office were brilliant. Our family were flown over, put in hotels, a UK private nurse was flown over and my Brother was flow back first class with all the trimmings. No queue, good food, personal medical care, ambulances, the lot. He could not appreciate it of course as he was so ill, but for £10 what a deal! We felt relived we had used the Post Office! We use them all the time now as there was no fuss or problems with communication etc.
Posted by Angela on the 8th May 20105 stars
Rang for a quote and my son has a blood disorder and was told I would be put through to the medical screening, on being put through I was told the computer was not working and I would have to ring back, I asked them to ring me back to which they said they could not they were very very unhelpful, dread to thing how they would be if I had a claim, and as for the man that has wrote a comment before me I find it disgusting that his wife had to go through that and would take the matter further, I do hope hs wife is feeling better now.
Posted by lorraine lawson on the 31st March 20101 stars
Endless menus to get to talk to a person, very unhelpful. Would NOT recommend.
Posted by Chris Parker on the 9th March 20091 stars
Today, my wife rang Post Office Insurance to find out about costs and possible restrictions because two years ago she had breast cancer. The telephone operative was unhelpful and offhand and he refused to stop speaking so fast that she could barely hear him. In the end he reduced her to tears and she had to end the call. (4.10pm Thursday Sept 25). This was a disgusting way to treat a potential customer and yet there is no apparent way to make a formal complaint via their website. No wonder the PO is going down faster than the Titanic.
Posted by Alan Sturgess on the 25th September 20081 stars
We used Post Office travel insurance for a 2 week holiday to Corfu and took their single trip cover. They were the cheapest around at the time after a trawl through the internet. We went as a family of four and they were able to provide a special family policy that would cover all four of us.

Although we were fortunate enough not to have to make a claim for our trip, we did need to contact customer services after an error on the policy documents was noticed after sending. Luckily the customer service operator was excellent and a new, corrected document arrived two days later. Also having spoken to people since who took Post Office travel insurance, I have been assured that their claims process is hassle free and quick.

I would certainly recommend the Post Office for a family trip as they were the cheapest for me at the time and have also been cheapest for several of my friends recently. One thing I did notice however, is that they were not the cheapest provider when I was traveling as part of a couple but the company I did use were not as good. Sometimes I guess you get what you pay for!
Posted by Wayne Blinkhorn on the 1st July 20084 stars
I have used the Post Office fro my Travel insurance in the past, but found them quite expensive when I compared them a few days ago.
Posted by Hazel Maunders on the 29th May 20084 stars