MRL Travel Insurance

MRL Travel Insurance is open to UK residents and some policies are available to EU residents. They offer a wide range of policies from Single and Annual multi-trip to Backpackers and Over 65's. With a variety of cover levels you can tailor the policy to meet your specific needs. Their online quotation system is easy and quick to use, and provides you with all the information you need in one place. All their policies are underwritten by AXA Insurance UK or Europ Assistance

Policy Types

MRL Travel Insurance
  • Single Trip
  • Annual Multi Trip
  • Backpacker & Long Stay
  • Winter Sports
  • Over 65's
  • Pre-Existing Medical Conditions

Policy Benefits

  • 24-hour emergency assistance
  • Medical expenses up to £10,000,000
  • Cancellation cover up to £5,000
  • Some policies available to EU residents
  • Up to 93 per trip on Annual policies
  • Annual cover available up to age 79
  • 14 day money back guarantee*


Visit MRL Travel Insurance for a quote.

Customer Enquiries (Essential policies)0845 676 0689
Customer Enquiries (SuperCover and Insure-All policies)0845 676 0691
AXA Policies:24 hour Medical Assistance+44 (0) 845 271 2466
Claims except legal expenses+44 (0) 844 826 2674
Legal Expenses0797 626 5211

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We have tried repeatedly to change a key detail on our policy. They always say their system is down and they'll phone me back, but never do. They also don't reply to my emails. Don't go near them - very poor service.
Posted by Dave Fricker on the 30th October 20101 stars
I have never come across such a poor company, inefficient and completely lacking in any 'customer care' aspects. Despite many attempts to contact them to confirm (or not) any Travel Insurance contract, I have received NOTHING from their website, nor from writing to their Managing Director.
If this is the way they treat customers at the first stage then Heaven only knows what problems I might be faced with should any claim arise. If my current experience is anything to go by then this company will simply ignore you.
Posted by Leonard Selwood on the 4th February 20101 stars
Whether you’re off skiing in the French Alps or diving in the Indian Ocean, travel insurance is something you just can’t go without. For this reason, my family has taken out an annual policy with MRL Direct Travel Insurance for Multi-Trip cover worldwide. Having just returned from a two-week vacation in the Maldives, I was able to enjoy the holiday reassured that should anything go wrong, MRL Direct would be willing and able to resolve these problems.

As a family, we’ve been especially pleased by the quality of customer service that has been offered to us by MRL Direct. We regularly enjoy sporting holidays and where activities of a more adventurous nature are involved, we prefer to check beforehand that we are covered fully covered by our current policy. We have found staff to be extremely friendly and they have always been able to answer our queries quickly. So, comforted by the fact that with the current policy, I was insured for scuba diving up to a depth of 30m, I did not have to miss out on any activities during my recent holiday in the Maldives.

The provision of a policy ideally suited to my lifestyle at a very reasonable price makes MRL Direct a company I’d definitely recommend for travel insurance.
Posted by Jen Sharples on the 16th July 20084 stars