Explorer Travel Insurance

Explorer Travel Insurance specialises in offering great value Single Trip, Annual Multi Trip, Winter Sports, Backpacker, Cruise and Over 65’s & Medical Conditions travel insurance. Our policies offer 3 levels of cover for customers aged up to and including 65 years, so you can easily and quickly choose and tailor your policy to meet your individual needs. For customers either aged over 65 years or with pre-existing medical conditions, we can also help with our Platinum cover which can cover up to a maximum of 85 years. Explorer Travel Insurance is a trading style of Explorer Insurance Services Limited, which is an Appointed Representative of Optimum Underwriting Limited. Our FSA firm reference number is 540972.

Policy Types

Explorer Travel Insurance
  • Single Trip
  • Annual Multi Trip
  • Over 65’s
  • Medical Conditions
  • Winter Sports
  • Cruise
  • Backpacker

Policy Benefits

  • £5 million medical expenses cover on all policies
  • Choose your level of cancellation and baggage cover
  • Cover up to age 85 years
  • Many medical conditions covered
  • Kids go FREE on family policies
  • 24 hour emergency assistance included

Contacts

Visit Explorer Travel Insurance for a quote.

Sales & Customer Service Phone0800 043 4003
Sales & Customer Service Emailenquiries@explorerinsurance.co.uk
Emergency Medical Assistance+44 1932 444337
Claims0843 208 1903


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After my previous comment, I can follow up - I did have to submit a claim after my return, after a short hospital treatment in Asia. The emergency number worked as promised whilst abroad, and the operative called me back when my phone credit ran out. They authorised my treatment and also gave me the details to claim on my return. They also posted the documents so there was a full claim pack waiting for me at home.

The company use a claims company which was ok, but the claim handling was a bit shoddy - they lost my medical documents (originals!) but did fully pay out after a couple of phone calls to chase it up.

Overall I'd recommend Explorer for travel insurance if you have special medical needs or are over 55.
Posted by Julie G-B on the 4th March 20124 stars
have multiple medical problems and had major hassle trying to get cover for some of them for a trip to Nepal, being refused cover several times for pre-existing conditions.

I tried Explorer Travel Insurance and they were great, very helpful. I spoke to 'Ian' and he managed to get us both cover (couple, 40's, medical issues) for a 4 week trip to Asia for £186, Platinum level of cover, up to 10,000,000. I believe they can offer this for people up to 85 too.

I thought I was never going to find adequate insurance but this company did the business. Obviously I haven't claimed yet (and hope not to!) so cannot comment on that experience. But so far, so good.

we had to postpone our plans for a few weeks & Ian at Explorer Travel Insurance was very helpful, flexible & reassuring - our insurance was re-dated over the phone with quick email confirmation - no extra charges or penalties. Good stuff!
Posted by Julie G-B on the 7th October 20115 stars