Club Direct Travel Insurance

Club Direct offers travel insurance at highly competitive prices for UK residents. Club Direct provides travel insurance and travel advice to over 250,000 people each year, travelling to all the ends of the earth.

Policy Types

Club Direct Travel Insurance
  • Single Trip
  • Annual Multi Trip
  • Golf Cover
  • Winter Sports
  • Backpacking & Long Stay
  • Over 65's
  • Pre- Existing Medical Conditions

Policy Benefits

  • 24-hour multi-lingual emergency assistance Emergency medical expenses up to £10,000,000
  • Cancellation cover up to £5,000
  • Personal liability up to £2,000,000
  • Legal expenses p to £25,000
  • Personal accident up to £25,000
  • Emergency dental treatment up to £200*

Contacts

Visit Club Direct Travel Insurance for a quote.

Sales0870 8902 842
24 hour Emergency Assistance (for customers over 65)+44 (0) 870 905 8548
24 Hour Emergency Assistance (for customers over 65)+44 (0) 870 899 3363
Claims Service+44 (0) 870 3669366


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I simply wish to endorse the comment below, by John Jordan, and inform visitors to this site that there are 2 similar ratings on Doohoo. I would encourage consumers to avoid the above company, who are inefficient; with the consequence that it can take many months for the consumer to discover that a claim will not be met. This aggravates an already stressful situation.
Posted by c allen on the 25th May 2010 1 stars
They won't reply to your emails and are rude to you on the phone.
Posted by Marcus on the 23rd April 2010 1 stars
This company has the worst claim service I have ever come across. I took insurance out with this company because they seemed to have good coverage for ski Holidays. Our holiday was cancelled due to illness. There were two parties on the trip: my family and my in-laws. On phoning their claims line it was clear from the start it was a bad service and because of this I decided to claim on annual travel insurance, via directline, for my family. It had less excess anyway. This claim went through with no problems at all and they were very helpful.

Clubdirect were a different matter. Firstly you are passed over to another company called CSA. They are completely disorganised, unfriendly, and have no common sense at all. There was only one person there “Terrie Nation” that actually made sense but I cannot get hold of her anymore. Probably moved on to a better company. They are repeatedly refusing to pay the full amount of my in-laws share of the holiday because a cancellation letter splits the overall fee by 6 even though the detailed invoice shows the true split and this has also been confirmed by the travel company. They are also refusing to pay for credit card handling fees for the holiday even though there is no mention of this in any policy documents. The other insurance company paid it for my family without any hassles.

This company may seem a good option especially with their on line acceptance of medical conditions, but it is a front, their claim service is bad. Avoid at all costs.
Posted by WC on the 18th March 2010 1 stars
Do not use. In my opinion they will do their very best not to pay a legitimate claim.
Posted by John Jordan on the 12th March 2010 1 stars