Travel Insurance companies blasted over swine flu cancellations

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Campaign groups have been vocal recently in their criticism of British travel insurance companies which are apparently taking advantage of holidaymakers and travellers forced to cancel their trips to Mexico, following the outbreak of swine flu in the country. The news has been full of hype about swine flu since it first emerged in Mexico and the British government has been quick to issue a warning to those intending to travel to the country.

Many holidaymakers have followed the advice of the Foreign Office and abandoned plans to visit the country but have since been left disappointed by insurance companies refusing to provide a refund. Under normal circumstances, holidaymakers are entitled to a refund if they are unable to travel (as a result of illness, for example). If a refund is not provided, the travel company will usually offer a different date or destination, depending upon the individual situation.

The consumer campaign group, Which?, has been quick to criticise the attitude of such insurance companies, which seem to be punishing Brits for following the advice provided by the government. This trend is sadly indicative of a wider problem in today’s society, with companies ruthless in trying to make a quick buck from the misfortune of others.

Luckily, there are exceptions and it is important to take notice of the companies which have acted strongly in the face of the swine flu outbreak. Sainsbury’s Travel Insurance announced that it would provide customers acting on the advice of the Foreign Office with full refunds. Sainsbury’s was also keen to encourage travellers and holidaymakers to consult their travel agents for further advice about their plans.


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